Terms & Conditions
1. General Terms
These Terms and Conditions ("Terms") govern your use of products and services offered by A.N. GUPTA STEEL PVT.LTD under the TRAILBLAZE brand. By purchasing or using our products, you agree to be bound by these Terms.
TRAILBLAZE reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or other official communication channels.
2. Product Information
- All TRAILBLAZE products are manufactured to the highest quality standards
- Product specifications, colors, and designs may vary slightly from images
- We reserve the right to modify product designs and specifications without notice
- All measurements and dimensions are approximate
- Product availability is subject to stock and manufacturing capacity
3. Pricing and Payment
- All prices are in Indian Rupees (INR) and subject to change without notice
- Prices exclude applicable taxes, duties, and shipping charges unless specified
- Payment terms are strictly as per agreed terms with individual customers
- We accept various payment methods including cash, cheque, and bank transfers
- Full payment may be required before shipment for new customers
4. Orders and Delivery
- Order confirmation is subject to product availability
- Delivery timelines are estimates and may vary based on location and quantity
- Risk of loss transfers to buyer upon delivery
- Delivery charges are additional unless otherwise specified
- We are not responsible for delays due to unforeseen circumstances
5. Quality Assurance and Warranty
- All TRAILBLAZE products undergo strict quality control
- We warrant our products against manufacturing defects for a specified period
- Warranty does not cover normal wear and tear or misuse
- Defective products will be replaced subject to verification
- Warranty claims must be reported within the specified time period
6. Returns and Exchanges
- Returns are accepted only for manufacturing defects
- Products must be returned in original condition and packaging
- Return authorization must be obtained before returning products
- Return shipping costs may be borne by the customer unless product is defective
- Refunds will be processed within 15-30 business days of approved returns
7. Intellectual Property
The TRAILBLAZE brand name, logo, designs, and all related intellectual property are owned by A.N. GUPTA STEEL PVT.LTD. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
8. Limitation of Liability
A.N. GUPTA STEEL PVT.LTD's liability is limited to the replacement of defective products or refund of purchase price. We are not liable for any indirect, consequential, or incidental damages.
9. Safety Guidelines
- Always handle scissors with care and keep away from children
- Use scissors only for their intended purpose
- Do not disassemble or modify the product
- Store in a safe place when not in use
- Follow all safety instructions provided with the product
10. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or use of our products will be subject to the jurisdiction of Delhi courts.
11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
A.N. GUPTA STEEL PVT.LTD
GROUND FLOOR, KH. NO.31/13, VILLAGE ZINDPUR
LANDMARK NEAR TIVOLI GARDEN
North East Delhi, Delhi, 110036