Privacy Policy

1. Introduction

A.N. GUPTA STEEL PVT.LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our TRAILBLAZE products, or interact with us.

Please read this Privacy Policy carefully. By using our services or products, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, address, phone number, email address
• Business Information: Company name, designation, business address
• Transaction Information: Purchase history, payment information, delivery details
• Communication: Messages, feedback, and correspondence with us
• Technical Information: IP address, browser type, device information (when using our website)

3. How We Collect Information

• Directly from you when you place orders or contact us
• Through our website when you browse or submit forms
• From our business partners and distributors
• During trade shows, exhibitions, and marketing events
• Through customer surveys and feedback forms

4. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Communicating about products, services, and promotions
• Improving our products and services
• Maintaining business records and accounts
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security

5. Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (logistics, payment processing, etc.)
• Business Partners: Authorized distributors and retailers
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business assets

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate security measures to protect your information:

• Secure storage of physical and digital records
• Access controls and employee training
• Regular security assessments and updates
• Encryption of sensitive data during transmission
• Backup and recovery procedures

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and applicable legal requirements.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Objection: Object to certain uses of your information
• Portability: Request transfer of your information to another service provider

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

A.N. GUPTA STEEL PVT.LTD
Privacy Officer
GROUND FLOOR, KH. NO.31/13, VILLAGE ZINDPUR
LANDMARK NEAR TIVOLI GARDEN
North East Delhi, Delhi, 110036
Email: trailblaze1111@gmail.com
Phone: +919818005045

14. Effective Date

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.